A fully completed rebate card request form was not submitted. In order to identify the applicable rebate card program, T-Mobile needs an original or photocopied form for the offer.
Actions to take:
It is suggested on all T-Mobile sponsored rebate card request forms that you save a photocopy of ALL rebate card submission materials.
Search for the rebate card request form on T-Mobile Rebate Cards Home Page >. To retrieve the correct offer, date of purchase is required.
If the rebate card request form DOES NOT appear for the date of purchase or says There were no offers that met your search criteria:
You may not be applying for a T-Mobile sponsored rebate card. Many retailers have additional mail-in rebates they manage and pay outside of T-Mobile. Please contact those companies directly for information on their rebates.
Return to the location of purchase and request the rebate card request form for the phone/device and the date of purchase. We recommend taking proof of purchase for verification.
Please resubmit the fully completed rebate card request form to the address on the rejection letter within 14 days to be reprocessed for the rebate card.
PLEASE DO NOT RESUBMIT WITH YOUR T-MOBILE BILL. PLEASE MAIL TO THE ADDRESS ON THE RESUBMISSION LETTER OR YOU MAY NOT BE REPROCESSED FOR YOUR REBATE CARD.