T-Mobile Rebates and Promotions Frequently Asked Questions

	Please choose a rebate card category below for expanded information.
	• Resubmission Letters and Resubmission Information • Submitting A Rebate [Completing The Rebate Card Request Form] • Qualifying For A Rebate Card How can I find out what rate plan I am on? I do not have the original white sticker label from the side of my phone packaging. Can I still submit for my rebate card? If you no longer have the white sticker label, per the instructions on the rebate card request form, we cannot, under the terms and conditions of the rebate card, validate the phone/device. The original (not photocopied) version of this label has a unique code, which indicates purchase of an authentic T-Mobile phone or device. The unique copy of this label must be included with the rebate card submission or T-Mobile cannot credibly verify the originality of the phone/device. Review these terms and conditions >. Back to the Qualifying Section Back to the Top Will the rebate card take longer if I am transferring my existing mobile phone number from another company? • Status Of A Rebate Card Submission • Getting Help with Your Rebate Card View all FAQs